Exchange & Refund Policy

Exchange & Returns Policy

At House of Vaishali, we aim to offer a smooth and enjoyable shopping experience. Please read our policy carefully before placing an order.

 

Offers

Enjoy 10% off on orders above ₹2000

Free shipping across India

Exchange Policy

We offer exchange within 7 days of delivery

Products must be unused, unwashed, and with original tags & packaging

Exchange is allowed only once per order

One-side courier charges will be borne by the customer

 

No Refund Policy

We do not offer refunds

Exchanges are available for size or product-related issues

 

Damaged or Incorrect Product

If you receive a damaged or incorrect item, please email us at hello@thehouseofvaishali.com within 48 hours of delivery.

Kindly share clear images of the product and packaging

Our team will resolve the issue at the earliest

 

Order Cancellation

Orders can be cancelled only before dispatch

Important Notes

Slight color variations may occur due to lighting and screen settings

Certain categories like intimate wear or sale items may not be eligible for exchange (if applicable)

For any queries or assistance, feel free to reach out to us at

hello@thehouseofvaishali.com

We’re always happy to help.